Privacy Policy

Introduction

Substack Insights ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

Information You Provide

• Substack publication URL
• Session cookie (substack.sid) for authentication
• Email address (for paid subscriptions)
• Payment information (processed securely through Stripe)

Analytics Data

We process your Substack analytics data client-side in your browser. This includes post metrics, engagement data, and publishing patterns. This data is used solely to generate your analytics dashboard and is not stored on our servers.

How We Use Your Information

• To provide and maintain our analytics service
• To process your subscription payments
• To send you service-related communications
• To improve our service and develop new features
• To comply with legal obligations

Data Security

We implement industry-standard security measures to protect your information:

• Your session cookie is processed client-side and never stored on our servers
• All connections are encrypted using HTTPS/TLS
• Payment information is processed securely through Stripe and never touches our servers
• We use read-only access to your Substack data

Data Retention

We retain your subscription information for as long as your account is active or as needed to provide you services. Analytics data is processed in real-time and not permanently stored.

Third-Party Services

We use the following third-party services:

• Stripe - For payment processing
• Substack API - To fetch your publication data (using your provided credentials)

Your Rights

You have the right to:

• Access your personal information
• Request correction of your data
• Request deletion of your account
• Opt-out of marketing communications
• Export your data

Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking or advertising cookies.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

support@substackinsights.com